ayunboutique
Illustrations, jewelry and more. Limited editions.
Paris, France
Shop policies
Last updated on
May 9, 2022
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Hi and welcome on the terms and conditions page.
Here you will find informations about shipping, payment method... I hope that you find all the information you need, but in the contrary feel free to ask me :)
I try to be as clear as possible in the items description page but sometimes a piece of info might be missing.
Please remember that I am a small business and that I can't provide the same refund or shipping condition as a big company. I'll do my best though to provide you the best customer experience.
BUSINESS DAYS in our shop are Monday to Friday and do not include the following vacation days and public holidays in France: Jan 1, May 1, May 8, Easter, June 2, July 14, Aug 14 and 15, Nov 1, Nov. 11, Dec 24 and 31. Items may be purchased but they are not shipped during those days. The other vacation days will be mentioned in our shop wellcoming message.
☆ New to Etsy? Here is a help guide on buying on Etsy: http://www.etsy.com/help_guide_checkout.php
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Here you will find informations about shipping, payment method... I hope that you find all the information you need, but in the contrary feel free to ask me :)
I try to be as clear as possible in the items description page but sometimes a piece of info might be missing.
Please remember that I am a small business and that I can't provide the same refund or shipping condition as a big company. I'll do my best though to provide you the best customer experience.
BUSINESS DAYS in our shop are Monday to Friday and do not include the following vacation days and public holidays in France: Jan 1, May 1, May 8, Easter, June 2, July 14, Aug 14 and 15, Nov 1, Nov. 11, Dec 24 and 31. Items may be purchased but they are not shipped during those days. The other vacation days will be mentioned in our shop wellcoming message.
☆ New to Etsy? Here is a help guide on buying on Etsy: http://www.etsy.com/help_guide_checkout.php
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Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
I am part of Etsy payments which gives you lots of options to pay your purchase.
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Shipping
Delivery times :
France - 1 to 3 business days
Addresses in Europe - 5 to 10 business days
Everywhere else - 7 to 15 business days
Please note that this is estimated delivery dates and might change depending on the period.
Your parcel will be sent within 3 days max after purchase. The shipping method is describe in each item. If you want another solution, please send me a message.
Please be aware that occasionally packages get caught up in customs - any customs fees are the responsibility of the buyer.
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France - 1 to 3 business days
Addresses in Europe - 5 to 10 business days
Everywhere else - 7 to 15 business days
Please note that this is estimated delivery dates and might change depending on the period.
Your parcel will be sent within 3 days max after purchase. The shipping method is describe in each item. If you want another solution, please send me a message.
Please be aware that occasionally packages get caught up in customs - any customs fees are the responsibility of the buyer.
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Additional policies and FAQs
If you are a shop and want to place an order of several items, please contact me first.
I can also take personalized orders.
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I can also take personalized orders.
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